Updated: January 2026

Kelab 711 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

Your privacy is a priority at Kelab 711. This policy clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

Six Core Privacy Principles Kelab 711

This is the foundation of how we manage the personal data of every member on our platform.

Data Is Never Sold to Third Parties

Kelab 711 does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your data is only shared when necessary for legitimate payment processing or when required under applicable Malaysian law.

Full Control in Your Hands

You have the right to access, correct, or delete your personal data from kelab 711's systems at any time. Requests can be submitted through your account settings or by contacting our support team — we will process them within 14 business days.

Secure Data Storage

Kelab 711 member data is stored on servers protected by multi-layered firewalls, role-based access controls, and 24/7 security monitoring. Access to member data is granted only to staff who require it to carry out their duties.

Marketing Communication Preferences

You may choose to opt in or out of marketing communications from Kelab 711 at any time via the notification settings in your account profile. Unsubscribing from our promotional email list can be done instantly through the link included in every email we send.

Important Note: This Privacy Policy describes kelab 711's data protection practices and applies to all registered members and visitors to our platform. By using the kelab 711 platform, you agree to the terms set out in this Privacy Policy. Please read it carefully and contact us if you have any questions.

01

Introduction

Kelab 711 ("we", "our platform") takes member privacy seriously. As an online casino platform serving Malaysian players, we understand that trust is the foundation of our relationship with every member — and that trust comes with a responsibility to handle your personal data with care, honesty, and security.

This Privacy Policy is written in Bahasa Melayu as the official version and complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). It applies to all personal data we collect through the kelab 711 website, mobile platform, customer support interactions, and any other channels operated by kelab 711.

This policy should be read together with Terms & Conditions kelab 711 which constitutes the entire agreement between you and us as a user of the platform.

02

Personal Data We Collect

Kelab 711 collects personal data from several different sources as you interact with our platform. Below are the main categories of data collected:

Data You Provide Directly to Us

Data Categories Example Information Requirements
Identity Information Full name, date of birth, identity card number Mandatory
Contact Information Malaysian phone number, email address Mandatory
Financial Information Payment methods (TNG, GrabPay, DuitNow, FPX, etc.), transaction records Mandatory
Security Information Password (stored in hashed form), security questions Mandatory
Verification Documents Copy of MyKad or passport, proof of address (where required) Conditional

Automatically Collected Data

When you use the Kelab 711 platform, our systems automatically record certain technical information for security, performance, and user experience purposes:

  • IP address and geolocation information (state/city within Malaysia)
  • Device type, operating system, and web browser version
  • Login session records – time, date, and duration
  • Pages visited and actions taken within the platform
  • A complete record of all gaming and betting activity
  • Cookie data and device identifiers

Your password is stored as a cryptographic hash — meaning even Kelab 711 staff cannot see your actual password. If you forget your password, a reset process is required; we are unable to retrieve your old password.

03

How Your Personal Data Is Used

Kelab 711 uses the personal data collected for the following purposes, all of which are lawful and necessary for the operation of our platform:

Account Operations & Services

  • Creating and managing your user account at Kelab 711.
  • Verifying your identity during login and financial transactions.
  • Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, ShopeePay, Maybank2u, and CIMB Clicks.
  • Providing access to all games and platform services.
  • Managing your bonuses, promotions, and VIP loyalty programme.

Security & Compliance

  • Detecting and preventing fraud, money laundering, and other unlawful activities.
  • Verifying that you meet the minimum age requirement of 18 years.
  • Complying with applicable legal requirements, regulations, and court orders.
  • Investigating complaints and disputes involving your account.

Service Improvement

  • Analysing usage patterns to improve the platform's design and performance.
  • Personalising your experience based on your game preferences and activity history.
  • Conducting internal research and analysis to support the development of new products.

Communications

  • Sending important notifications related to your account (security, transactions, changes to terms).
  • Delivering promotions, bonuses, and exclusive offers (with your consent).
  • Responding to enquiries and complaints submitted to the kelab 711 support team.

Marketing communications are sent only with your consent. You may withdraw that consent at any time through your account settings or by contacting our support team. Withdrawing marketing consent does not affect essential account-related communications, which will continue to be sent.

04

Sharing Data with Third Parties

Kelab 711 does not sell or trade members' personal data to third parties for marketing purposes. However, there are specific situations where we may need to share your personal data with selected third parties:

Payment Processors

To process your deposits and withdrawals, the necessary transaction information is shared with authorised Malaysian payment service providers — including Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and the relevant FPX-participating banks. All payment providers are bound by confidentiality agreements and strict security standards.

Game Providers

Game providers such as Evolution Gaming, Pragmatic Play Live, Playtech, SA Gaming, and others may receive minimal gameplay data (player ID and betting records) necessary to operate their games within our platform. This does not include your full identity information.

Regulatory Authorities & Law Enforcement

Kelab 711 will disclose personal data to authorities when required by Malaysian law, court order, or direction from a legitimate enforcement body. In such situations, we will notify you in advance where permitted by law.

Technical Support Services

Our technical infrastructure service providers (server hosts, cybersecurity services) may access your personal data within a limited scope during necessary technical maintenance. All such providers are bound by strict data protection agreements and are not permitted to use that data for any other purpose.

Kelab 711 never shares your identity card number, password, or sensitive financial information with any third party, except in the situations outlined above and with appropriate safeguards in place.

05

Data Security

Kelab 711 continuously invests in security infrastructure to protect your personal data from unauthorised access, loss, alteration, or disclosure. The following are the security layers we have in place:

kelab 711 Security Protection Levels
Data Encryption in Transit (SSL/TLS)256-bit
Password Protection (Hashing)bcrypt
Two-Factor Authentication (2FA)Available
Real-Time Security Monitoring24/7
Regular Penetration TestingQuarterly

Technical Security Measures

  • All communication between your device and Kelab 711's servers is protected by TLS 1.3 encryption.
  • Sensitive data in the database is stored in encrypted form using AES-256 standards.
  • Role-based access control (RBAC) ensures that only authorised personnel can access specific data.
  • All administrative access requires multi-factor authentication (MFA).
  • System activity logs are retained and continuously monitored to detect anomalies.
  • Security testing and audits are conducted regularly by independent third parties.

Your Responsibility in Keeping Your Account Secure

While kelab 711 takes comprehensive security measures, the safety of your account also depends on your own actions. We recommend that you:

  • Using a strong, unique password for your Kelab 711 account.
  • Never share your login credentials with anyone.
  • Enabling two-factor authentication in your account settings.
  • Ensuring you log out after every session, especially on shared devices.
  • Report to our support team immediately if you suspect any suspicious activity on your account.
06

Cookie Policy

Kelab 711 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the Kelab 711 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

07

Your Rights as a Data Subject

As a kelab 711 member and data subject under Malaysia's PDPA, you have the following rights regarding the personal data we hold about you:

Right of Access

Request a copy of all personal data Kelab 711 holds about you.

Right to Rectification

Correct inaccurate or incomplete data in your records.

Right to Erasure

Request the deletion of your personal data under certain circumstances as provided for under the PDPA.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Restriction

Request a restriction on the processing of your data in certain circumstances while an investigation is ongoing.

To exercise any of the above rights, please submit a written request to us at support@kelab711.click with the subject line "PDPA Data Rights Request". Please include your account number and proof of identity. We will process your request within 14 business days.

Some requests for deletion or restriction may not be fully fulfilled if the data is required for legal compliance purposes (for example, financial transaction records that must be retained under Malaysian regulatory requirements). We will inform you clearly in such situations.

08

Data Retention Period

Kelab 711 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by Malaysian law. Our general principle is to never hold data longer than needed.

Data Type Retention Period Reason
Financial Transaction Records 7 years Malaysian financial regulatory requirements
Identity Verification Records 5 years after account closure AML & PDPA Compliance
Support Communication Records 3 years Dispute resolution
Platform Activity Logs 1 year Security & performance analytics
Marketing Information Until consent is withdrawn Promotional communications

Once the retention period expires or the data is no longer needed, Kelab 711 will securely delete or anonymise your personal data using methods that ensure it cannot be recovered.

09

Children's Privacy

The Kelab 711 platform is strictly for individuals aged 18 and above. We do not knowingly or intentionally collect personal data from minors.

If we discover that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at support@kelab711.click.

Parents and guardians should take proactive steps to prevent minors in their care from accessing online gambling platforms. Kelab 711 recommends using parental control software on any device shared with children.

10

Amendments to the Privacy Policy

Kelab 711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements.

When material changes are made, we will notify members via in-platform notifications or email at least 7 days before the amendments take effect. The "Updated" date at the top of this page will always reflect the latest version of this policy.

Your continued use of the Kelab 711 platform following any amendment to this Privacy Policy will be taken as your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

11

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how Kelab 711 handles your personal data, we encourage you to reach out to us directly:

Privacy Officer Email
support@kelab711.click
(Subject: Privacy Policy Enquiry)
LiveChat Support
Available 24/7 within the Kelab 711 platform
Response time: Under 2 minutes

We are committed to responding to all privacy-related inquiries within 3 business days. For formal complaints regarding data protection under Malaysia's PDPA, you may also refer to the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.

Current Privacy Policy Version
This Privacy Policy was last updated on 1 January 2026. It supersedes all previous versions. Contact us at support@kelab711.click for any enquiries.

Why Data Privacy Matters for Online Casino Players in Malaysia

When you register on any online casino platform, you are entrusting it with highly sensitive personal information — your full name, phone number, payment details, and a complete record of all your activity. This is not trivial data. In the wrong hands, it can be misused in any number of harmful ways. That is why privacy protection is one of the first things you should check before signing up on any online casino platform.

Kelab 711 built this privacy policy not merely to satisfy Malaysia's PDPA requirements — though compliance absolutely matters. We built it because we believe our members deserve to know exactly what happens to their data. No vague answers, no impenetrable legal jargon — just clear, straightforward explanations in plain, everyday language.

Malaysia's PDPA and What It Means for You as a Kelab 711 Member

The Personal Data Protection Act 2010 (PDPA) is the Malaysian law governing how companies collect, use, and store users' personal data. Under the PDPA, companies like Kelab 711 have clear obligations towards data subjects — that is, you as a member.

One of the most important rights guaranteed to you under the PDPA is the right to access the data we hold about you. This means that if you want to know what information kelab 711 has on record, you can request it and we are obliged to provide it. You also have the right to correct inaccurate information, and in certain circumstances, to request the deletion of your data.

How Kelab 711 Protects Your Payment Information

One of the most common concerns among new Kelab 711 members is the security of their payment information. It's a completely valid concern — you'll be depositing money via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, and you need to know your transaction details are safe.

We protect your data through multiple layers. First, all transactions use HTTPS connections with TLS 1.3 encryption — meaning data in transit cannot be read by anyone attempting to intercept communication between your device and our servers. Second, we do not store credit card details or bank account numbers directly — processing is handled entirely through payment gateways certified by Malaysian banks. Third, every transaction requires additional identity verification via OTP or PIN that only you know.

Transparency Is a Core Value at Kelab 711

One thing we want to be clear about: Kelab 711 does not use your data for any purpose not stated in this privacy policy. We do not sell your information to data brokers, third-party advertisers, or anyone without a legitimate need for it. This is a commitment we stand firmly behind.

Whenever we make changes to this privacy policy that may affect how we use your data, we will notify you in advance and allow sufficient time for you to understand those changes. You always have the option to withdraw your consent or close your account if you disagree with any updates.

At Kelab 711, privacy is not merely a compliance box to tick — it is part of how we honour the trust that every member places in us when they choose to play with us. That trust is something we safeguard wholeheartedly, every single day.

Related Documents

Please read these documents alongside our Privacy Policy for a more complete understanding.

Play Responsibly at Kelab 711

Casino games are for entertainment. Set a budget and time limit before you play, and never chase your losses. If you need help, contact Talian Kasih 15999. Read our responsible gaming guide.

Your Data Is Safe. Ready to Play?

Kelab 711 protects your privacy with bank-grade encryption and full PDPA Malaysia compliance. Register today — free, secure, and ready in 2 minutes. A welcome bonus of up to RM 588 awaits you.

256-bit SSL PDPA Compliance Data Not Sold
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Bahasa Melayu